Privacy Policy.

This privacy policy explains what information Shine Lab Co. collects through this website, how we use it and the choices you have. Shine Lab Co. is a family-run auto detailing business in Live Oak, Florida. In this policy, "we" and "us" mean Shine Lab Co.

Information you give us

We collect the information you choose to send through the forms on this website:

• Instant quote: the service you pick, your ZIP code, your first name and your phone number, along with the starting price the site showed you and the page you were on.
• Contact form: your name, phone number and message, and your email address and vehicle if you add them.

If you call or email us, we also have whatever you share in that call or email.

Information collected automatically

When you visit, the website and its hosting provider record basic information about the visit: the pages you view, the links and buttons you click (such as the call button, email links or links to other websites), when you start and send a form (not what you type in it), how long you stay on a page and how far you scroll. Your browser also sends technical details such as your IP address, browser type and device type, which are used to deliver the page and keep the site secure.

Cookies

This website sets one cookie of its own: a session cookie that groups the pages you view during one visit and lasts about two hours. We do not use advertising cookies or tracking pixels.

The Google Map on this website is provided by Google, which may set its own cookies when the map loads. You can block or delete cookies in your browser settings.

How we use your information

• To answer your quote request or message and give you a price.
• To contact you about your request, schedule your service and follow up on the work.
• To understand how the website is used, so we can improve it.
• To keep the website secure and prevent spam and misuse.
• To meet legal and tax obligations.

We do not sell your personal information, and we do not share it with anyone for their own marketing.

Who we share it with

We share information only with the service providers that help us run this website and our business:

• Our website hosting and support providers, which store form submissions, send them to us by email and run the website's visit statistics.
• Google, which provides the map on this website and handles that information under its own privacy policy.
• Cloudflare, which helps deliver this website quickly and securely.

These providers may use the information only to provide their service to us. We may also share information if the law requires it, to protect our rights or someone's safety, or as part of selling or transferring the business.

How long we keep it

We keep quote requests and messages for as long as we need them to serve you and keep reasonable business records, and then delete them.

Your choices

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Call (386) 590-0967 or email jbwilliams51@hotmail.com. We may need to confirm who you are before we act on a request.

Children

This website is for adults arranging vehicle services. It is not meant for children under 13, and we do not knowingly collect their information.

Security

This website uses a secure (HTTPS) connection, and we limit who can see form submissions. No way of sending or storing information online is completely secure, so we cannot promise absolute security.

Other websites

This website links to other websites, such as Google and Facebook. Their privacy practices are their own, so please read their policies when you visit them.

Changes to this policy

We may update this policy when our website or our practices change. The date at the top of this page shows when it last changed.

Contact us

Questions about this policy or your information? Call Shine Lab Co. at (386) 590-0967, email jbwilliams51@hotmail.com, or write to 6155 CR-136, Live Oak, FL 32060.